★★★★★
"Jack was polite, reliable and efficient."
Canberra · Licensed & Local · On Call 24/7
Emergency plumber in Canberra, here in under 30 minutes.
Call us any time for burst pipes, flooding, blocked toilets and gas leaks. We answer 24/7 and aim to reach Canberra emergencies within 30 minutes.
- 24/7 emergency response across Canberra & the ACT
- Upfront pricing, you know the cost before we start
- Licensed plumber & gas fitter (Lic #2022722)
What customers say about calling Jack.
Short excerpts from recent Google reviews.
★★★★★
"...got the drain unblocked quickly."
★★★★★
"He was very responsive and did a great job"
What we handle in an emergency.
Our emergency call-outs include burst pipes, gas leaks, flooding and blocked toilets across Belconnen, Gungahlin, Tuggeranong, and every other Canberra suburb.
Burst pipes
Burst pipes are one of the most common emergencies we attend in Canberra, particularly during winter when temperatures regularly drop below zero. A burst pipe can release hundreds of litres of water per hour into your home, causing damage to floors, walls, and electrical systems. We locate the burst, isolate the supply, and complete the repair on the spot.
Gas leaks
If you smell gas or suspect a leak, leave the property immediately and call us. Gas leaks are dangerous and require a licensed gas fitter to diagnose and repair. We carry gas detection equipment on every van and can issue compliance certificates once the repair is complete. Never attempt to fix a gas leak yourself.
Flooding and overflows
Blocked drains, failed pumps, or burst supply lines can cause serious flooding in minutes. We arrive with the equipment to stop the water, clear the blockage, and get your drainage system working again. Fast action prevents structural damage, mould growth, and costly insurance claims.
Blocked toilets and drains
A completely blocked toilet or main sewer line can expose people to wastewater. We use electric eels and high-pressure jetters to clear even the most stubborn blockages. If tree roots or collapsed pipes are the cause, we will identify the problem with a CCTV drain inspection and recommend the right fix.
How emergency call-outs work.
We keep it simple. No call centres, no waiting on hold, no guessing when someone will arrive.
01
Call us.
Phone 0468 014 195 any time, day or night. You will speak directly to a licensed plumber who can assess the situation over the phone and advise you on what to do while we are on the way. We are available 24 hours a day, 7 days a week, including public holidays.
02
We arrive fast.
We aim to be on site within 30 minutes across Canberra. Our vans are fully stocked with parts and equipment for the most common emergencies, so we can usually fix the problem in one visit without needing to return for materials.
03
We fix it.
Before we start any work, you get an upfront price. No hidden fees, no surprises. We complete the repair, test the system, and clean up before we leave. All workmanship is guaranteed. If it is a bigger job that needs follow-up work, we will explain the options and book you in at a time that suits.
Why fast response matters in Canberra.
Canberra's climate creates unique plumbing risks. Winter temperatures regularly fall below minus five degrees, causing pipes to freeze and burst, particularly in older homes across suburbs like Woden and Weston Creek that were built in the 1970s and 80s with copper and galvanised steel pipework.
In summer, storm events can overwhelm ageing stormwater systems and cause flash flooding through properties. A delayed response in either scenario means more water damage, higher repair costs, and greater disruption to your household.
That is why we keep our vans stocked and our phones on. When you have water pouring through your ceiling at midnight, the last thing you need is a plumber who calls you back in the morning.
Emergency plumbing faqs.
Still not sure? Just give us a call, we are happy to talk it through.
A plumbing emergency is any situation that risks property damage or safety if not addressed immediately. The most common emergencies we attend include:
- Burst or leaking pipes causing flooding
- Gas leaks (smell of gas in or around the property)
- Sewage overflows or backflow into the house
- Complete loss of water supply
- No hot water during cold weather (especially with young children or elderly residents)
- Blocked toilets with no alternative facilities
If you are unsure whether your situation qualifies as an emergency, call us on 0468 014 195. We will help you assess the urgency and advise on the best course of action.
We aim to be on site within 30 minutes across most Canberra suburbs, including Belconnen, Gungahlin, Tuggeranong, Woden, Weston Creek, and the Inner North. Response times may vary slightly depending on your location and current demand, but we always prioritise genuine emergencies. When you call, we will give you an honest timeframe based on where we are and where you are.
After-hours, weekend, and public holiday rates do apply for emergency call-outs. The important thing is that we always provide the price upfront before starting any work. You will know exactly what the job costs before we pick up a tool. No hidden fees. Give us a call and we will explain exactly how the pricing works for your situation.
The steps depend on the type of emergency. Call us and we will talk you through it on the phone:
- Burst pipes: Turn off the water at the mains. The main shut-off valve is usually at the front of the property near the water meter. Turning off the water stops further flooding while you wait.
- Gas leaks: Turn off the gas at the meter if you can do so safely. Open all windows and doors. Do not use any electrical switches, lighters, or appliances. Leave the property and call us from outside.
- Flooding: Turn off the water supply if possible. Move valuables, electronics, and furniture away from the affected area. If the water is near electrical outlets, switch off power at the main board.
- Blocked drains and toilets: Stop using the fixture. Do not flush again if the toilet is overflowing. If sewage is backing up through floor drains, avoid the area.
Call 0468 014 195
Or send us a message and we will call you straight back.